Delivery & Returns

Delivery

Free Local Delivery, Wednesday & Friday!

We believe in making your life simple. We use Australia Post, allowing you to track your order from placement to delivery.

Free Shipping on all Australian orders over $100.

$10.00 flat rate for all orders under $100.

Heavy items including (but not limited to) gift hampers, pots, artworks, furniture and rugs are excluded from this free shipping. Please feel free to get in touch for a shipping quote.

Delivery times

Please allow 2-7 business days for all Australian orders. Western Australia and rural areas may take longer.

There are currently delays due to the Covid-19 pandemic however if this changes we will notify you directly.

International Shipping

Currently we are only able to ship within Australia.

 

Exchange & Returns

If for any reason you are unhappy with your purchase, please contact us within 7 days of receiving your order to organise an exchange or return.

All products must be returned unused, in the original packaging and with all instruction manuals included. The safe return and shipping cost of the product is the responsibility of the customer (we recommend including tracking).

Postage of an exchanged item will incur a $10.00 shipping fee.

Please note: Sale items can not be exchanged or returned.

 

Damaged Items

If you receive an item that is damaged please contact us immediately.

 

For any other questions about your order please email us at shop@thehuntedco.com.